This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use the Egypt EBS web and mobile applications (the “Service”). If you do not agree with the terms of this policy, please do not use the Service.
1. Information We Collect
We may collect the following categories of information:
- Account Information: name, email, phone, role, organization, and authentication identifiers.
- Content You Provide: forms, reports, attachments, comments, and other inputs you submit.
- Device and Log Data: IP address, browser type, device identifiers, language, date/time, pages viewed, and diagnostic logs.
- Usage Data: feature interactions, performance metrics, and crash information.
- Location Data (if enabled): approximate or precise location derived from your device or network.
2. How We Use Information
- To provide, operate, maintain, and secure the Service.
- To authenticate users and manage roles and permissions.
- To process submissions, generate analytics, and support public health operations.
- To improve performance, fix bugs, and develop new features.
- To communicate service notices, updates, and support messages.
- To comply with legal obligations and enforce our terms and policies.
3. Legal Bases for Processing
Where applicable, we process information based on one or more of the following legal bases: performance of a task in the public interest, compliance with legal obligations, legitimate interests (such as securing and improving the Service), and your consent where required.
4. Sharing of Information
- Service Providers: We share information with vendors who process data on our behalf under appropriate safeguards.
- Authorities and Partners: Where permitted or required by law, we may share data with governmental authorities and authorized partners for public health purposes.
- Legal and Safety: We may disclose information to comply with law, legal processes, or to protect the rights, property, or safety of users or the public.
- Business Transfers: In connection with a restructuring, we may transfer information in compliance with applicable law.
5. Data Retention
We retain information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal and regulatory requirements, resolve disputes, and enforce agreements.
6. Security
We implement administrative, technical, and physical safeguards designed to protect information. Despite our efforts, no method of transmission or storage is completely secure.
7. Children’s Privacy
The Service is not directed to children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us to request deletion.
8. Your Rights and Choices
- Access, correct, or delete certain information subject to legal limitations.
- Object to or restrict certain processing, and withdraw consent where processing is based on consent.
- Manage permissions such as location access in your device settings.
9. International Transfers
Information may be processed and stored in countries other than your own. We take steps to ensure appropriate protections in accordance with applicable law.
10. Third-Party Services and Links
The Service may integrate third-party libraries (e.g., analytics, error reporting) or link to external sites. Their practices are governed by their own policies. We encourage you to review those policies.
11. Changes to This Policy
We may update this policy from time to time. Material changes will be communicated via the Service or other means. The “Effective date” above indicates when this policy was last updated.
12. Contact Us
For questions or requests regarding this Privacy Policy, please contact:
Department of Epidemiology and Surveillance (DES)
Email: privacy@ebs.gov.eg
Address: Ministry of Health, Cairo, Egypt
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